My package was returned to sender. What should I do?Updated 8 months ago

A package could be returned to sender for a number of reasons; such as damage in transit or an address issue. The tracking history can provide more details on what happened to the package while in transit. 

If you notice your order is being returned to sender before it reaches our warehouse, please reach out to our customer service team with your order number.

These orders eventually make their way back to our warehouse, at which point we'll reach out to you to get next steps. Possible solutions:

• We will ship a replacement order out at no extra cost to you. If an item is no longer available, we'll provide a refund for that item.
• We will provide a full refund for the order, including shipping.